See what people think of the certified experience!
As many people have the same thoughts of dealing with a dealership is how bad you’re going to get taken this experience was different. From the time I was contacted it was welcoming.Going there was better than expected. They actually take the time to work with you. When I say that I mean everything. My salesman Ben was great. No pressure at all. He listened and understood. If anyone is looking to get a car don’t be scared. Go there and see how different it is. You won’t be disappointed.
From start to finish the guys at Certified Autobrokers did everything needed to get me into the truck I wanted. I live in Florida, that along brought about it’s own set of logistical worries not to mention the ability to personally look over the truck before I purchased it. Ben went above and beyond to give me the best visual of the vehicle as possible, once I agreed to purchase they flew me out. Although some cosmetic details were left out they were quickly rectified once I mentioned them. I will say that when buying a car from up north be sure to check for rust it’s not something we southerners usually think about, and while a honest salesman would mention it it’s, your job as the potential buyer to inquire and check for. Overall Ben and the sales team did everything needed to make the sale and they did it with great attitudes, class, and no pressure. I would highly recommend anyone to go to them if you’re considering buying and vehicle just be sure to do your due diligence
Today I purchased my third vehicle that I've gotten from certified auto brokers. Everyone there is extremely personable, Chris the owner is great and he remembers things from a conversation that we had like four years ago. Their selection is humongous and getting bigger every day so much so that they don't need to try to sell you something outside your parameters because they already have at least five things they can show you within them. Really can't recommend these guys enough, my grandfather has purchased a car from them my mom has purchased a car from them I personally have purchased three cars from them now. Just go talk to them you won't be sorry. Jake helped me out with this particular purchase this time and he explained everything very well and did all the hard work calling my insurance company for me. I have nothing but good things to say about this place.
My salesman Jacob McMahon was very pleasant to work with! He assured me no matter what my credit is I would get the very best vehicle for my budget. And he definitely delivered on that promise I want to say thank you very much to him and owner Travis for securing my car payment right where I wanted it! All in all 10 out of 10 stars! Will return in the future to buy another car!!!!!!!!!
TL;DR - Certified AutoBrokers will not disappoint. My experience at Certified AutoBrokers was nothing but stellar. How much did they impress me? Why, I was so impressed that even though I couldn't find the car I wanted through them, I was still compelled to leave this glowing review! I dealt with plenty of dealerships but Certified AutoBrokers stood above the rest by going out of their way to help me. Even my very first interactions through their web site's helper chat felt more like the beginning of a conversation as opposed to a lead generator (which is what *most* car dealers solely use it for). Before I even visited the lot, Justin went to great lengths to get an idea as to what I was looking for. Their inventory reflected an expanded selection of makes and models which really allowed me to get an idea of what I wanted (and more importantly what I didn't want). And if for some reason they don't have what you're looking for, they will scour other dealerships within a 500-mile radius to try to find it for you and remain in close contact while they do. After I'd narrowed my choice down to one: a sweet Lexus RX350 (see attached picture), Justin again raised the bar on the quality of customer service by letting me take an extended test drive to really get a feel for it. Sadly, the end of this journey was bitter-sweet. As much as I loved the last car I test drove, there was another car that I had my heart set on which they were unable to find nearby (through no fault of theirs... and Justin got *extremely* close). It disappointed me that I was ultimately unable to buy a car through Certified AutoBrokers. However, their level of service was so good, I won't hesitate to recommend them to anyone who will listen. And I'll definitely be going back when my son is looking for a car in the next few months. Thanks guys! I may not have been able to get my car through you (this time), but you DEFINITELY *delivered*. Huge shout-out to Justin Morano. I can't say enough about his level of customer service. Clearly.
I couldn't have asked for a better experience! The entire staff top to bottom was exceptional and easy to work with. I received very fair compensation for my trade in with little to no hassle. Communication was constantly available and helpful. These guys truly made buying my new truck easy, well informed and comfortable. A huge thank you to Dean Jackson and Jake McMahon for consistently making themselves available to answer all my questions and accommodate my needs at any hour. I honestly will buy from the team at "Certified Autobrokers" again.